Learn the maintenance procedures for our products
Answer your questions via the Q&A
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Normally, the vinyl used in our products are cleaned by using only running water. You cannot use caustic cleaning products directly on the vinyl. The chemical components of these products tend to harm the waterproof coating on the vinyl and threads.
For more persistent stains:
Do not use the car wash method consisting in completely foaming the product then rinsing it with a high pressure hose. This method rapidly destroys the waterproof quality of any vinyl and can cause leakage problems.
We recommend you store your vinyl product in a dark and dry area. Make sure it is clean and perfectly dry before storage. A high humidity level will cause mildew on the seams as well as on any dirt remaining on the product. This mildew can seriously damage your product.
Consult the Q&A to answer your questions
Yes. If your fabric is damaged and the balance of awning is in perfect condition, you may order the universal replacement fabric. This fabric will fit perfectly all makes of awnings. Be sure to well measure the fabric as well as the diameter of the beads inside the roller tube and inside the awning rail on the trailer. Note: It is risky to change by oneself the fabric on a roll-up awning. We recommend you have an expert perform this for you.
Yes. We manufacture all our products and therefore have all the intended spare parts available for maintenance, repairs or modifications of our products. In most cases, you will receive your parts in less than 24 to 48 hours from the date and time you placed your order.
Yes. The first step however is to visit the rubric "Find a dealer" this will provide you information on the closest retailer near you. We strongly encourage you to obtain the Unicanvas products at one of our excellent retailers. If however you were unable to find a retailer to answer your requests, you may communicate with us.
Yes. Our retailers have in their possession the complete Unicanvas repair kit. This kit contains a quick drying filling (VLP) and the wide variety of paint colors used by Unicanvas. A so made repair is permanent.
No. These awnings have a weight related factor. You must have a hold on the building structure or on the vehicle. As an example an awning fixed to a brick wall can represent a risk. An awning fixed to the structure behind the brick wall be the appropriate method of installation.
You can obtain the Unicanvas products among one of our numerous retailers. Consult the "Find a dealer" rubric to find the retailer closest to you or you may contact us.
The height of a valence is 7 inches flat including the bead to insert it in the groove of the roller tube.
The applied tension is calculated in number of turns according to the length of the awning. For awnings up to 12 feet, 6 turns on the left and right springs. For awnings from 13 to 15 feet, 7 turns on the left and right springs. For awnings from 16 to 18 feet, 8 turns on the left and right springs. For awnings from 19 to 25 feet, 9 turns on the left and right springs. Note : The Unicanvas springs are coated with grease at the plant and therefore have a long life expectancy. If you need to check a less recent awning, verify the condition of the springs and apply a good quality grease if necessary. If you notice an important corrosion, consider replacing the springs.