Unicanvas commits to ship quality products to you within a reasonable time depending on the availability of the products/components.
General information:
Orders are subject to stock availability. If the stocks of a product are currently not available, you will be contacted by email or telephone.
Address of delivery:
The products available on the website can be shipped throughout Canada.
Delivery delays
Production delays of 24-48 working hours depending on the busy period and the availability of components.
- Replacement fabric for roll-up awning
- Supra Classic Awning
- Replacement parts we have stock.
Production delays of 3-5 working days depending on the busy period and the availability of components.
- Replacement fabric for window awning
- Replacement fabric for slideout extension
- Replacements pars for custom add-a-room.
Production delays of 10 working days depending on the busy period and the availability of components.
- Sun kit universal add-a-room.
- Replacement canvas for fixed awning
- Complete awning, replacement canvas, add-a-room, and screen room for bag awnings.
Production delays of 10 working days depending on the busy period and the availability of components.
- Aluniflex 1000
- Custom Add-a-rooms.
Please contact our customer service for delays on:
- Replacement canvas or bed end on a tent trailer
Shipping costs
Delivery costs vary from one product to another and depending on the area where you are. Additional fees may apply for large or heavy items or to remote areas. You will be informed of its cost before we start production.
For delivery via a major carrier, there is an additional charge for residential delivery, please contact us for current rates.
Items damaged in transit:
You are asked to refuse delivery and sign the waybill and legibly identify “MERCHANDISE DAMAGED IN TRANSIT” with a description of the damage. Please contact us by phone at 418-423-7558 or by email: info@unicanvas.com for the next steps.
Questions
If you have any questions regarding the delivery of your order, please contact us by phone 418-423-7558 or by email at info@unicanvas.com.